The word used to describe the ability to adapt communication styles to deal with different people is:
A) directive
B) supportive
C) emotive
D) reflective
E) versatility
Correct Answer:
Verified
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Q22: The idea that the characteristics that make
Q24: For each person,one of the four styles
Q28: The immature characteristics of each style are:
A)fixed
Q29: A customer who displays the reflective communication
Q30: The combination of high dominance and low
Q31: The scale designed to measure the amount
Q32: Recording a customer's communication style in CRM
Q36: The combination of low dominance and low
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