A salesperson from Company A discovers that salespeople from Company B have been telling customers that Company A's safety records are falsified.The most ethical action a sales manager from Company A can take to remedy the situation is:
A)have Company A's safety records audited and publish the results of the audit on their website,and ask Company A's salespeople to direct customers to them.
B)tell Company A's salespeople to match the actions of Company B's salespeople by implying that Company B's safety records may be falsified.
C)file an anonymous complaint with the Attorney General in the state in which both companies operate.
D)to pay a visit to the corporate offices of Company B and threaten Company B's sales managers with a pricing war unless Company B's sales reps stop spreading false rumors.
E)create

Question

Quizplus · Accepted Answer

The most ethical action would be to verify the safety records through audit and publish the results on their website, which would give customers accurate information while also addressing the false rumors spread by Company B's salespeople. This action also shows transparency and a commitment to safety, which would reflect positively on Company A's reputation. Choosing any other option would involve unethical or aggressive behavior, which could damage the reputation and credibility of Company A.

A Salesperson from Company a Discovers That Salespeople from Company