The owner of a laundromat notices that the laundromat across the street is offering free pick-up and delivery of laundry from Monday to Friday,9-5.He has observed that many of his customers who drop their laundry off to be washed-dried-folded by his employees seem frazzled and overburdened both when they drop off in the morning and when they pick it up after work.
-The owner of the laundromat investigated offering dry cleaning services at the laundromat,but discovered through his research that customers did not have a positive desire for dry cleaning services at the laundromat.What explains this?
A)Customers do not have positive desires for any laundry-related services.
B)Since the owner of the laundromat asked current customers instead of potential customers,he did not necessarily get truthful answers from the customers he asked.
C)Since laundry and dry cleaning have traditionally been done at different stores,the customer does not expect dry cleaning at a laundromat .
D)The customer is not willing to pay for dry cleaning at a laundromat.
E)Customers do not understand the differences between dry cleaning and washing clothes.

Question

Quizplus · Accepted Answer

Customers have traditionally gone to separate stores for laundry and dry cleaning services, and therefore do not necessarily expect to find dry cleaning offered at a laundromat.

The Owner of a Laundromat Notices That the Laundromat Across