Gail Sayers is a sales representative with Countrywide Transport,a company that provides chartered flights airplanes,pilots,staff,and services to client groups.She has just closed a large sale of several flights each week for four months to a service organization for Orthodox Jewish college students that send the students on work service projects all across the United States,to begin a month after the closing date.
-Gail ensures that all the meals served on the flights for the Orthodox Jewish client group are Kosher certified.This is an example of which of the following?
A)an inducement Gail uses to reinforce the relationship so the group will want to continue the partnership with Countrywide
B)an upsell that gets the client to pay more money to Countrywide
C)reliability in being able to be contacted by her clients at all times
D)flexible credit options for client payments
E)diligence in fulfilling the terms of the sale

Question

Quizplus · Accepted Answer

By ensuring that all the meals served on the flights for the Orthodox Jewish client group are Kosher certified, Gail is providing an inducement to reinforce the relationship so the group will want to continue the partnership with Countrywide. This shows that Gail is focused on building a long-term relationship with the client and providing exceptional service.

Gail Sayers Is a Sales Representative with Countrywide Transport,a Company