Donna believes in using communication channels that are high in richness as often as possible.Thus,she would likely favour
A)memos.
B)email.
C)voicemail.
D)face-to-face conversation.
E)online discussion groups.

Question

Quizplus · Accepted Answer

Donna believes in using communication channels that are high in richness, which refers to the ability of a communication channel to convey rich and complex information using various cues, such as verbal and nonverbal cues. Face-to-face conversation is a communication channel that is high in richness, as it allows for immediate feedback and the ability to convey complex information using various cues. Memos, email, voicemail, and online discussion groups are all low in richness, as they lack the ability to convey complex information using various cues.

Donna Believes in Using Communication Channels That Are High in Richness