The amount of information that can be transmitted during a communication episode is controlled by the
A)receiver.
B)message.
C)feedback mechanism.
D)channel richness.
E)communication process.

Question

Quizplus · Accepted Answer

Channel richness refers to the amount of information that can be transmitted during a communication episode. A rich channel, such as face-to-face communication, allows for more information to be conveyed compared to a lean channel, such as an email or memo. Therefore, the amount of information transmitted is controlled by the richness of the communication channel.

The Amount of Information That Can Be Transmitted During a Communication