Don has a reputation for not being "straight" with his employees.Their view is that he has a tendency to tell them what they want to hear rather than what is actually happening.This tendency is known as
A)defensiveness.
B)information overload.
C)selective perception.
D)filtering.
E)channelling.

Question

Quizplus · Accepted Answer

Don's tendency to tell his employees what they want to hear rather than the truth indicates that he is filtering the information he provides to them. Filtering refers to the deliberate manipulation of information to make it more favorable or acceptable to the receiver.

Don Has a Reputation for Not Being "Straight" with His