Jane,one of Ted's new employees,only seems to recall and take note of certain parts of the messages that he conveys to her.Jane is exhibiting
A)defensiveness.
B)selective perception.
C)insubordination.
D)information overload.
E)filtering.

Question

Quizplus · Accepted Answer

Jane is exhibiting selective perception, which refers to the tendency of individuals to interpret and remember information in ways that confirm their preexisting beliefs, values, and expectations. In this case, Jane may be filtering out information that does not align with her preexisting views or that she perceives as not relevant to her role or responsibilities.

Jane,one of Ted's New Employees,only Seems to Recall and Take