Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce waiting time for its customers. This has helped the restaurant improve its customer service and satisfaction. This scenario illustrates that Venus Diner is striving for _____.
A) effectiveness
B) consistency
C) synergy
D) cohesiveness

Question

Quizplus · Accepted Answer

By installing additional billing counters, Venus Diner is striving for effectiveness in serving its customers by reducing waiting time and improving customer satisfaction. Consistency refers to maintaining a certain level of performance or quality, synergy refers to the combined working of multiple elements for a greater effect, and cohesiveness refers to the unity and cooperation of a team or organization.

Venus Diner, a Fast Food Restaurant, Has Installed Two Additional