Diane is the office manager at Pamentas, a luxury watch manufacturer. She organizes the office operations and procedures, assigns and monitors functions of the entry-level employees and the housekeeping staff, controls correspondence in the office, and overlooks front-office operations at the company. In this scenario, Diane is most likely a _____ at Pamentas.
A) middle manager
B) team leader
C) first-line manager
D) top manager

Question

Quizplus · Accepted Answer

Diane is responsible for overseeing entry-level employees and housekeeping staff, which indicates that she is a first-line manager. First-line managers are responsible for managing entry-level employees and ensuring that day-to-day operations run smoothly. Middle managers oversee multiple departments, top managers make strategic decisions, and team leaders lead small teams or projects.

Diane Is the Office Manager at Pamentas, a Luxury Watch