Primo Remo Cars recalled one of its car models after it learned about a defect in its engine. By doing so, it met all the expectations of its customers. This is an example of a(n) _____.
A) proactive strategy
B) defensive strategy
C) reactive strategy
D) accommodative strategy

Question

Quizplus · Accepted Answer

An accommodative strategy involves a company going beyond the minimum requirements to meet the expectations of its stakeholders, such as recalling a product to address a defect.

Primo Remo Cars Recalled One of Its Car Models After