Alice, a reporter at a daily newspaper, is given a low performance rating because she has not been meeting productivity requirements. She is personally affected by the low rating and gets into an argument with her manager. In this scenario, the disagreements between Alice and her supervisor can best be classified as _____.
A) a-type conflict
B) cognitive conflict
C) c-type conflict
D) constructive conflict

Question

Quizplus · Accepted Answer

A-type conflict, also known as affective or emotional conflict, arises from interpersonal disagreements, personality clashes, or emotional tension. Alice's argument with her manager indicates an emotional reaction to the low performance rating, which falls under A-type conflict. Cognitive conflict (B) is a healthy and constructive type of conflict that derives from differences in opinions, ideas, and perspectives, and helps to enhance creativity and problem-solving if well-managed. C-type conflict (C) refers to a constructive form of conflict that generates ideas and stimulates critical thinking, without involving negative emotions or personal attacks. Finally, constructive conflict (D) implies a positive and productive form of conflict that enables team members to collaborate, resolve differences, and attain common goals. Alice's situation does not fit into this category either since it involves negative emotions and performance issues.

Alice, a Reporter at a Daily Newspaper, Is Given a Low