In the context of using groups to improve decision making, unlike a-type conflicts, c-type conflicts:
A) disqualify the use of critics.
B) often result in anger and resentment.
C) can be created by using the devil's advocacy approach.
D) involve the use of statements that focus on individuals.

Question

Quizplus · Accepted Answer

C-type conflicts are cognitive conflicts that arise from differences in perspectives, ideas, and opinions. They can be productive in group decision making if managed properly using techniques such as devil's advocacy or dialectical inquiry. A-type conflicts, on the other hand, are affective conflicts that arise from personality clashes or emotional issues and can lead to anger and resentment. Options A and D are incorrect as they do not relate to the characteristics of C-type conflicts.

In the Context of Using Groups to Improve Decision Making