Vrenbrem Inc. is a multinational investment company that primarily provides finances to medium-sized enterprises. It also finances smaller start-ups that do not have adequate funding. The company has to work with a diverse clientele and has teams that are trained to handle every situation. The company provides cross-training to its teams to ensure a certain level of understanding of each member's roles. In this case, Vrenbrem is trying to increase _____.

Question

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Vrenbrem is trying to increase employee job satisfaction by providing cross-training to its teams, which will help them understand each member's roles and handle diverse clients effectively. This will increase their confidence, morale, and job satisfaction. There is no mention of grapevine communication, customer satisfaction, or organizational information security.