Kinlin Corp. has a very high attrition rate, and the management is forced to transfer employees from one department to another to ensure smooth functioning of the departments. In order to ensure that no work is interrupted when members leave a department, the management should provide _____ to the members.
A) diversity training
B) decision-making training
C) interpersonal skills training
D) cross-training

Question

Quizplus · Accepted Answer

Cross-training is the best option in this scenario as it ensures that employees are trained in multiple aspects of the organization, which prepares them to work in different departments. This would also help to fill gaps in the skills of individual departments and reduce the impact of high attrition rates. Diversity training, decision-making training, and interpersonal skills training may be useful for employee development but are not directly applicable to the stated problem of transferring employees between departments.