Successful, robust systems often need the most support because users want to learn the features, try all the capabilities, and discover how the system can help them perform their business functions.

Question

Quizplus · Accepted Answer

This statement is true. As users become familiar with a successful and robust system, they will want to explore its full capabilities and may need additional support to ensure they are getting the most out of it.

Successful, Robust Systems Often Need the Most Support Because Users