Question 1

Mia is asked to quit her job as a salesgirl at a clothing store as she is unable to cooperate with other employees. She is intolerant of her colleagues and is not keen on helping customers. She tends to be sullen and impatient. In the context of personalities, Mia can be described as being _____.
A) an extravert
B) an introvert
C) amicable
D) disagreeable

Accepted Answer

Mia's behavior of being intolerant, sullen, and impatient with her colleagues and customers shows that she is not agreeable, which is a trait associated with the personality factor of agreeableness. Therefore, option D, disagreeable, is the best choice here.

Question 2

Sophia is a manager at a clothing store. Her superiors want to promote her because she is hardworking and responsible. They do not feel the need to constantly check on the store because they know that she is thorough with her work. In the context of personalities, Sophia can be described as being _____.
A) an extravert
B) an introvert
C) conscientious
D) unconscientious

Accepted Answer

Sophia's description mentions that she is hardworking, responsible and thorough with her work, which are all traits of conscientiousness. Extraversion and introversion are not mentioned in the given context, and there is no indication that Sophia is unconscientious.

Question 3

Daniel is a human resources manager. He is responsible and works hard to make sure that he does his job perfectly. He is organized and is a top performer in his organization. In the context of personalities, Daniel can be described as being _____.
A) an extravert
B) an introvert
C) conscientious
D) unconscientious

Accepted Answer

Daniel exhibits qualities of being organized, responsible and a top performer, which are characteristics of conscientiousness.

Question 4

Alice works as a secretary for Jared. Jared finds Alice to be extremely dependable even in stressful situations. She is always calm and is able to come up with solutions for any problem. In the context of personalities, Alice can be described as being _____.
A) unconscientious
B) introverted
C) emotionally stable
D) emotionally volatile

Accepted Answer

Alice's ability to remain calm and find solutions in stressful situations suggests that she is emotionally stable.

Question 5

Emma is a marketing manager at a multinational corporation. She gets anxious when her job gets stressful, and she tends to get annoyed with her subordinates for the smallest of reasons. In the context of personalities, Emma can be described as being _____.
A) an introvert
B) emotionally handicapped
C) an extravert
D) emotionally unstable

Accepted Answer

Emma's tendency to get anxious and easily annoyed with others for small reasons indicates emotional instability.

Question 6

Chloe is a junior editor at a public relations company. She tends to verbally abusive with her coworkers when she is stressed. She is not organized and often tries to evade her work responsibilities. She also takes long breaks so that she does not have to work. In the context of personalities, it can be said that:
A) Chloe is an extrovert.
B) Chloe is an introvert.
C) Chloe is conscientious.
D) Chloe is not conscientious.

Accepted Answer

Chloe's tendency to be verbally abusive and evade work responsibilities suggests a lack of conscientiousness. This personality trait is characterized by being dependable, self-disciplined, and organized, which does not align with Chloe's behavior.

Question 7

Aiden is an investment banker. He often gets anxious and doubts his own capabilities. He has decided to quit his job because he is unable to handle fairly stressful situations. In the context of personalities, Aiden can be described as being _____.
A) an introvert
B) an extravert
C) emotionally handicapped
D) emotionally unstable

Accepted Answer

Aiden's tendency to get anxious and doubt his capabilities in stressful situations suggests he may have emotional instability, also known as neuroticism. People who score high in neuroticism often experience negative emotions such as anxiety, worry, and sadness more frequently and easily than those who score low. This can lead to difficulties handling stress and could be a contributing factor in Aiden's decision to quit his job.

Question 8

Alexander is a consultant at a finance company. Other employees approach him for help in all types of stressful situations. He always keeps calm and is quick at finding solutions to problems. In the context of personalities, Alexander can be described as being _____.
A) unconscientious
B) introverted
C) emotionally stable
D) emotionally volatile

Accepted Answer

Alexander's ability to remain calm and find solutions in stressful situations is indicative of emotional stability.

Question 9

Jacob is a cashier at a large supermarket. He is good-natured and easy to work with. His colleagues find him to be very cooperative. In the context of personalities, Jacob can be described as being _____.
A) extraverted
B) introverted
C) agreeable
D) conscientiousness

Accepted Answer

Jacob's good-naturedness, easy-to-work-with attitude, and cooperativeness are all traits associated with an agreeable personality, which is characterized by warmth, kindness, and concern for others.

Question 10

Under the _____, success is usually measured by how well companies achieve recruitment, promotion, and retention goals for women, people of different racial/ethnic backgrounds, or other underrepresented groups.
A) access and legitimacy paradigm
B) learning and effectiveness paradigm
C) discrimination and fairness paradigm
D) array-oriented paradigm

Accepted Answer

The discrimination and fairness paradigm is a framework for evaluating diversity and inclusion efforts that focuses on equal opportunity and minimizing discrimination. In this paradigm, success is typically measured by how well companies achieve recruitment, promotion, and retention goals for underrepresented groups. The other answer choices are not directly related to the evaluation of diversity and inclusion efforts.

Question 11

Isabella is a salesgirl at a thrift store. Her colleagues find it very difficult to work with her. She is not a very conscientious employee and is not responsible. Her store manager wants to fire her as she is untrustworthy and tends to slack off. As an unconscientious employee, Isabella is likely to:
A) be self-doubting and anxious.
B) engage in stealing and be verbally abusive.
C) be talkative, assertive, and very social.
D) deal effectively with tough and stressful situations.

Accepted Answer

According to the given information, Isabella is not a very conscientious employee and is not responsible. Being untrustworthy and slacking off increases the likelihood of engaging in stealing and being verbally abusive, as mentioned in option B. Therefore, B is the best choice. Option A and D are unlikely as they do not match with the given information, and option C is not necessarily related to being unconscientious.

Question 12

William is a junior copywriter at an advertising agency. Jonathan, his boss, feels that William will have a rapid career growth because he is spontaneous and always eager to learn new things. William is broadminded and respects everyone's views. Given this information, William can be best described as being _____.
A) open to experiences
B) conscientious
C) agreeable
D) emotionally stable

Accepted Answer

William's traits such as being spontaneous, always eager to learn new things, broadminded and respecting everyone's views suggest that he is open to experiences, which is one of the Big Five Personality traits.

Question 13

Mason is a member of the night crew at a supermarket. His colleagues do not like working with him because he is rude and impolite. He gets annoyed when people talk to him, and he often takes long breaks to evade his responsibilities. In the context of personalities, Mason can be described as being _____.
A) an introvert
B) an extravert
C) amicable
D) disagreeable

Accepted Answer

Mason's behavior of being rude, impolite, and avoiding responsibilities indicates that he has a disagreeable personality.

Question 14

Ethan is a manager at an advertising agency. His subordinates find him excessively assertive and energetic. Ethan constantly takes their attention away from their work by laughing loudly or joking around with them. He rarely sits at his desk. Instead, he constantly walks around the office premises socializing with other employees. In the context of personalities, Ethan can be described as being a(n) _____.
A) extravert
B) introvert
C) narcissist
D) mediator

Accepted Answer

Ethan's excessive assertiveness, energetic behavior, socializing, and preference for verbal communication rather than sitting at his desk, indicate that he is an extravert. Introverts typically prefer to work independently, are more reserved, and dislike distracting or energetic environments. Narcissists are excessively self-focused and entitled, which is not evident in Ethan's behavior. Mediators are known for their empathy and ability to resolve conflicts, which is not indicated in the given scenario.

Question 15

Jayden is a freelance writer. He builds a good rapport with everybody he works with. Most agencies that hire him are happy with his work and his spontaneous nature. He is very broadminded and curious. He is accepting of other people's views and beliefs. Given this information, Jayden can be best described as being _____.
A) open to experiences
B) unconscientious
C) introverted
D) emotionally volatile

Accepted Answer

The information provided suggests that Jayden is open-minded, curious, and accepting of different views and beliefs, which are all characteristics associated with being open to experiences.

Question 16

Abigail works at the information desk of a gallery. She is shy and tends to speak only when spoken to. Abigail is an artist herself. She is quiet, thoughtful, and reads a lot about the art world and has in-depth knowledge about all the artwork that is displayed in the gallery. In the context of personalities, Abigail can be described as being a(n) _____.
A) extravert
B) introvert
C) narcissist
D) mediator

Accepted Answer

Abigail's shyness and tendency to speak only when spoken to, as well as her quiet and thoughtful nature, are all indicative of introversion. Additionally, her extensive knowledge about the artwork in the gallery suggests that she is observant and analytical, which are common traits of introverts.

Question 17

Agreeableness is the degree to which someone is _____.
A) resolute and has a problem-solving attitude
B) curious
C) flexible and forgiving
D) thorough, persevering, and achievement oriented

Accepted Answer

Agreeableness refers to the extent to which a person is cooperative, helpful, and easy to get along with. This includes traits such as being flexible and forgiving, making C the best choice. The other options refer to different personality traits that are not necessarily related to agreeableness.

Question 18

Madison is a manager in a furniture store. She is good-natured, tolerant, and trustworthy. Her subordinates find it easy to approach her with their problems. In the context of personalities, Madison can be described as being _____.
A) extraverted
B) introverted
C) agreeable
D) conscientiousness

Accepted Answer

Madison can be described as being agreeable, as she is good-natured, tolerant, and trustworthy, which are traits associated with agreeableness in the Big Five personality traits.

Question 19

Wyatt is a user experience designer. He is quiet and shy, tends to keep to himself, and is very focused on his work. He is usually the first person in his team to come up with ideas for new projects. Wyatt's superior prefers working with him on critical projects because he is very good at his job. In the context of personalities, Wyatt can be described as being a(n) _____.
A) extravert
B) introvert
C) narcissist
D) mediator

Accepted Answer

Wyatt's quiet and shy nature, preference for working alone, and focus on his work indicate that he is an introvert.

Question 20

_____ is the degree to which someone is organized, hardworking, responsible, persevering, thorough, and achievement oriented.
A) Cordiality
B) Agreeableness
C) Extraversion
D) Conscientiousness

Accepted Answer

Conscientiousness is a personality trait that involves being organized, hardworking, responsible, persevering, thorough, and achievement oriented. It is often associated with success in academic and work settings. The other options listed (A, B, and C) are different personality traits that do not encompass these specific qualities.

Quiz 12: Managing Individuals and a Diverse Workforce

Mia is asked to quit her job as a salesgirl at a clothing store as she is unable to cooperate with other employees. She is intolerant of her colleagues and is not keen on helping customers. She tends to be sullen and impatient. In the context of personalities, Mia can be described as being _____.

Daniel is a human resources manager. He is responsible and works hard to make sure that he does his job perfectly. He is organized and is a top performer in his organization. In the context of personalities, Daniel can be described as being _____.

Alice works as a secretary for Jared. Jared finds Alice to be extremely dependable even in stressful situations. She is always calm and is able to come up with solutions for any problem. In the context of personalities, Alice can be described as being _____.

Emma is a marketing manager at a multinational corporation. She gets anxious when her job gets stressful, and she tends to get annoyed with her subordinates for the smallest of reasons. In the context of personalities, Emma can be described as being _____.

Aiden is an investment banker. He often gets anxious and doubts his own capabilities. He has decided to quit his job because he is unable to handle fairly stressful situations. In the context of personalities, Aiden can be described as being _____.

Alexander is a consultant at a finance company. Other employees approach him for help in all types of stressful situations. He always keeps calm and is quick at finding solutions to problems. In the context of personalities, Alexander can be described as being _____.

Jacob is a cashier at a large supermarket. He is good-natured and easy to work with. His colleagues find him to be very cooperative. In the context of personalities, Jacob can be described as being _____.

Under the _____, success is usually measured by how well companies achieve recruitment, promotion, and retention goals for women, people of different racial/ethnic backgrounds, or other underrepresented groups.

Agreeableness is the degree to which someone is _____.

Madison is a manager in a furniture store. She is good-natured, tolerant, and trustworthy. Her subordinates find it easy to approach her with their problems. In the context of personalities, Madison can be described as being _____.

_____ is the degree to which someone is organized, hardworking, responsible, persevering, thorough, and achievement oriented.