Cody sent a leave application via email to his manager. His boss declined his leave request. Cody assumed that his leave request was not approved because he failed to perform well at work, even though that was not the case. This scenario illustrates the concept of _____.
A) closure
B) kinesics
C) social loafing
D) structural accommodation

Question

Quizplus · Accepted Answer

This scenario illustrates the concept of closure, which refers to people's need for closure or the desire to have a clear understanding of a situation. Even though Cody's boss communicated the decision, Cody assumed that the reason for the decision was his poor performance, which was not necessarily the case. Cody was unable to obtain closure as he did not get a clear explanation for the decision that was made.

Cody Sent a Leave Application Via Email to His Manager