Nathan, a sales executive, drafts an email to communicate his weekly sales report to his manager. In the context of the communication process, Nathan is engaging in _____.
A) encoding
B) cognitive mapping
C) decoding
D) selective filtering

Question

Quizplus · Accepted Answer

Encoding is the process of converting ideas and thoughts into a message that can be understood by others. In this scenario, Nathan is converting his weekly sales report into the form of an email message, so he is engaging in encoding.

Nathan, a Sales Executive, Drafts an Email to Communicate His