Lucas, a recruitment manager, describes the criteria for the recruitment process in an email and sends it out to all the members of the human resources team. In this scenario, Lucas is engaging in _____.
A) encoding
B) benchmarking
C) decoding
D) brainstorming

Question

Quizplus · Accepted Answer

Lucas is encoding a message in the form of an email, which describes the criteria for the recruitment process. Encoding is the process of putting a message into a symbolic form, such as words or gestures, that can be understood by the receiver.

Lucas, a Recruitment Manager, Describes the Criteria for the Recruitment