Gigi, the owner of Café Mantra, gives small rewards-free movie tickets-to employees who regularly come to work on time and complete the tasks assigned to them. Employees who break rules or deviate from the company policy, however, often get a cut in their performance-linked incentives. Gigi is using _____ with her employees.

Question

Quizplus · Accepted Answer

Gigi is using bureaucratic control, which involves managing employee behavior through a system of rewards and punishments based on adherence to rules and policies.

Gigi, the Owner of Café Mantra, Gives Small Rewards-Free Movie