Ruben is the chief executive officer of a multinational corporation. He manages 15 teams, and the leaders of each team report to him. When a team performs exceptionally well, Ruben presents them with a trophy at the end of every year. However, when a team does not meet the performance standards, he deducts their earned leaves. In this scenario, Ruben is using _____.
A) adaptive control
B) normative control
C) concertive control
D) bureaucratic control

Question

Quizplus · Accepted Answer

Ruben is using bureaucratic control, which involves using rules, regulations, and authority to guide performance. In this case, he uses rewards (trophies) and penalties (deducting leaves) to manage team performance.

Ruben Is the Chief Executive Officer of a Multinational Corporation