CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Wilbur felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would weaken the argument of adopting job rotation?
A) The employees of the company have similar skill sets which are suited to transfer of learning.
B) The company has been conducting professional training programs to keep all employees up-to-date with the developments in the field.
C) AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees.
D) The research evidence favoring job rotation has rarely used samples from the service industry.
E) The company is now entering its busiest business season with multiple project deadlines.

Question

Quizplus · Accepted Answer

Job rotation is the periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. With the busiest business season coming up, time is at a premium for this company, and job rotation, though beneficial in the long run, will result in wastage of time for all employees involved; it will also cause a drop in the immediate productivity. If the employees of the company have similar skill sets which are suited to transfer of learning, then this would strengthen the argument in favor of adopting job rotation. The fact that the company has been conducting professional training programs to keep all employees up-to-date with the developments in the field does not weaken the argument of adopting job rotation. The fact that AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees does not strengthen or weaken the argument of adopting job rotation for CalTrack. The fact that research evidence favoring job rotation has rarely used samples from the service industry does not strengthen or weaken the argument of adopting job rotation.

CalTrack Services Has Been Facing Employee-Related Issues Like Decreased Productivity