Who developed a three-step model for change that included unfreezing, movement, and refreezing?
A) John Kotter
B) David McClelland
C) Douglas Surber
D) Lawrence Summers
E) Kurt Lewin

Question

Quizplus · Accepted Answer

Kurt Lewin argued that successful change in organizations should follow three steps: unfreezing the status quo, movement to a desired end state, and refreezing the new change to make it permanent.

Who Developed a Three-Step Model for Change That Included Unfreezing