Appreciative inquiry (AI) is an organizational development technique. Which of the following statements is true regarding appreciative inquiry?
A) It tries to identify discrepancies among member perceptions and solve these differences.
B) It uses high-interaction group activities to increase trust and openness among team members, improve coordinative efforts, and increase team performance.
C) It involves an outside consultant who helps the manager to analyze processes within his or her unit and identify what to improve and how.
D) It consists of four steps including discovery, dreaming, design, and destiny.
E) It seeks to change groups' attitudes, stereotypes, and perceptions about each other.

Question

Quizplus · Accepted Answer

AI focuses on an organization's successes rather than its problems. The AI process consists of four steps-discovery, dreaming, design, and destiny-often played out in a large-group meeting over a two- or three-day time period and overseen by a trained change agent.

Appreciative Inquiry (AI) Is an Organizational Development Technique