In order to make their firm a learning organization, managers should ________.
A) increase the number of hierarchical levels in the organization
B) avoid the use of cross-functional teams
C) penalize mistakes
D) increase the degree of departmentalization
E) redesign the organizational structure

Question

Quizplus · Accepted Answer

The formal structure of an organization can be a serious impediment to learning. Flattening the structure, eliminating or combining departments, and increasing the use of cross-functional teams reinforces interdependence and reduces boundaries, helping to create a learning organization.

In Order to Make Their Firm a Learning Organization, Managers