Question 1

Context and culture is ______.

Accepted Answer

Context and culture is an antecedent condition in servant leadership. It refers to the external factors that influence the leader's behavior and the way they interact with their followers.

Question 2

The qualities and disposition of the leader describe ______.

Accepted Answer

The qualities and disposition of the leader are the leader attributes. These are the inherent characteristics that a person possesses and that enable them to lead effectively.

Question 3

One criticism of servant leadership is ______.

Accepted Answer

C

Question 4

Dimensions of culture related to how power is used in different societies is an example of which main component of Liden's servant leadership model?

Accepted Answer

The dimensions of culture related to how power is used in different societies are antecedent conditions according to Liden's servant leadership model, which refers to the characteristics of the leader, follower, and situation before the leader engages in servant leadership behaviors. Therefore, the correct answer is A. Servant behaviors refer to the leader's actions, whereas leadership outcomes refer to the consequences of the leader's behaviors. Transactional leadership is a different leadership style that emphasizes rewards and punishments for achieving organizational goals.

Question 5

Greenleaf credits his early formulation of servant leadership to ______.

Accepted Answer

Greenleaf's early formulation of servant leadership was inspired by reading Hermann Hesse's "Journey to the East," a mythical story about a band of travelers.

Question 6

The people I am leading want me to use servant leadership.This is an example of ______.

Accepted Answer

Follower receptivity refers to the willingness of followers to accept and respond positively to a leader's approach. In this case, the fact that the people being led are requesting servant leadership shows that they are receptive to this approach. Collective bargaining refers to a negotiation process between labor and management, emotional healing refers to a leader's ability to address emotional needs in followers, and context and culture refer to the situational factors that influence leadership style. While these may all be relevant to leadership, they are not specifically applicable to the given scenario.

Question 7

My math teacher not only helps me solve difficult equations,but she also wrote me a great letter of recommendation for the college I want to attend that has a highly ranked math department.She is using which servant leader behavior?

Accepted Answer

The teacher is helping the student grow and succeed by both providing academic support and writing a letter of recommendation to help them achieve their college goals.

Question 8

Individuals who find servant leadership a form of micromanagement ______.

Accepted Answer

One of the three antecedent conditions of servant leadership is that the leader must have a desire to serve others. If individuals view servant leadership as a form of micromanagement, it is unlikely that they believe the leader has a genuine desire to serve them, and therefore lack this important antecedent condition.

Question 9

My supervisor signed our company up for the annual "Day of Service" in our town.He encouraged all of us to volunteer with him instead of working at our company that day.He is using which servant leader behavior?

Accepted Answer

Creating value for the community involves taking actions that benefit others outside the organization. By signing up for the Day of Service and encouraging his team to participate, the supervisor is exhibiting this servant leader behavior.

Question 10

Liden's servant leadership model is "trait-like" in that ______.

Accepted Answer

Liden's servant leadership model is considered "trait-like" because it focuses on identifying the leader's attributes as part of the antecedent conditions for servant leadership. The model identifies attributes such as humility, empathy, and stewardship, which are considered essential for effective servant leadership. While identifying leader behaviors and traits may be an outcome of servant leadership, it is not the primary focus of the trait-like model.

Question 11

Henry leads a group of 20 in a fast-paced telemarketing center.He stopped his own work to console one of his followers who was struggling with a personal issue unrelated to his work.He is using which servant leader behavior?

Accepted Answer

Henry is exhibiting the servant leader behavior of emotional healing by stopping his own work to console one of his followers who is struggling with a personal issue.

Question 12

Which of the following is a strength of servant leadership approach?

Accepted Answer

The strength of servant leadership approach is that it frames leadership on the principles of followers first, which can lead to a stronger sense of community and collaboration within a team. A is incorrect because the identification of the seven leader behaviors is not necessarily a strength of the approach, but rather a description of the approach. B is incorrect because the follower focus is a key aspect of leading through servant leadership. C is incorrect because the lack of consensus on a common definition is not a strength of the approach, but rather a potential weakness.

Question 13

Servant leadership ______.

Accepted Answer

Servant leadership indirectly impacts society through its influence on organizational culture and practices, which in turn can lead to societal changes. It focuses on the growth and well-being of people and the communities to which they belong, rather than directly aiming to change society.

Question 14

Leaders who do the right thing are applying which of Liden's servant leader behaviors?

Accepted Answer

Behaving ethically is one of Liden's servant leader behaviors, which involves setting a good example for followers by demonstrating ethical behavior and making decisions according to ethical principles. Leaders who do the right thing are exhibiting this behavior.

Question 15

Which leader behavior is the defining characteristic of Liden's servant leadership model?

Accepted Answer

Putting followers first is the defining characteristic of Liden's servant leadership model. This means that the leader prioritizes the needs of their followers and focuses on their growth and development.

Question 16

Which is an antecedent condition?

Accepted Answer

An antecedent condition is something that must be present or happen before a desired outcome can occur. In this case, follower receptivity is an antecedent condition because leaders cannot be effective unless their followers are open and receptive to their leadership. The other options are not necessarily antecedent conditions, but rather outcomes or strategies that may contribute to effective leadership.

Question 17

Which of the following is not an outcome of servant leadership?

Accepted Answer

Follower conceptual ability is not typically listed as an outcome of servant leadership. Instead, the common outcomes of servant leadership include follower performance, organizational performance, and follower growth.

Question 18

Jasmine understands the complexities of all levels of her organization and successfully solves problems that meet the organization's mission.She is using which servant leader behavior?

Accepted Answer

Jasmine's ability to understand the complexities of the organization suggests she is able to think in abstract terms and envision future possibilities to help the organization achieve its mission, which is characteristic of the servant leader behavior of conceptualizing. While the other servant leader behaviors listed (behaving ethically, putting followers first, and empowering) are important, they do not specifically address Jasmine's ability to understand and solve problems related to the organization's mission.

Question 19

I give my teaching assistants the freedom to set their own office hours and create grading rubrics for the assignments they independently grade.I am using which servant leader behavior?

Accepted Answer

Empowering is the servant leader behavior being used in this scenario. By allowing the teaching assistants to set their own office hours and create grading rubrics, the leader is giving them the autonomy, trust, and confidence to make decisions and take ownership of their work, which is a form of empowering them.

Question 20

Kim leads a team of graduate students in food science who discover a new food ingredient that tastes like salt but contains no artificial ingredients.Kim gives credit for the discovery to her graduate students.She is displaying what servant leader behavior?

Accepted Answer

By giving credit to her graduate students, Kim is demonstrating the servant leader behavior of putting followers first. She is acknowledging their contributions and giving them recognition for their work.

Quiz 10: Servant Leadership