Andrea Swank is responding to a complaint from a customer who claimed he received poor service at her store.Which of the following statements represents the best close for her message?
A) Again, let me apologize for not giving you the high-quality service you deserve.
B) We look forward to showing you that your experience was a unique incident.
C) Use the enclosed coupon on our next visit to Swanks, where customer satisfaction is our goal.
D) We appreciate your business and hope you will visit us again soon.
Correct Answer:
Verified
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