Question 1

Jason has always argued that his membership group is superior to every other one.This is known as:

Accepted Answer

This behavior is characteristic of ethnocentrism, where an individual or group believes their own culture, beliefs, or membership group is superior to others.

Question 2

How open an organization is to hiring anyone who can perform a specific job is called __________.

Accepted Answer

Inclusivity refers to an organization's openness to hiring anyone who can perform a specific job, regardless of factors such as race, gender, age, or ethnicity. Exclusivity and discrimination would be the opposite of inclusivity, and while diversity is important, it does not necessarily indicate an organization's openness to hiring anyone who can perform a specific job.

Question 3

Building an inclusive work environment that allows everyone to reach his or her potential is called __________.

Accepted Answer

Managing diversity refers to creating a work environment that is respectful and supportive of all employees, regardless of their backgrounds, beliefs, or differences. By doing so, the organization can ensure that everyone has an equal opportunity to succeed and contribute to the company's goals. It involves valuing and leveraging the unique perspectives and experiences of each individual, and promoting an atmosphere of trust, respect, and inclusion. Employee development and management training are important components of managing diversity, but they focus more on skills development and leadership training, respectively. "Open management" is not a commonly used term in this context.

Question 4

___________ is the most productive end of the diversity leadership continuum which involves active inclusion of diversity in organizational operations with a goal of multiculturalism.

Accepted Answer

Managing diversity is the most productive end of the diversity leadership continuum because it involves more than just acknowledging and respecting diversity, but actively including it in organizational operations and encouraging multiculturalism. Workplace diversity focuses on creating a diverse workforce, affirmative action is a legal requirement to prevent discrimination, and biculturalism refers to the ability to function in two different cultures.

Question 5

Why are Glass ceilings problematic?

Accepted Answer

Glass ceilings are problematic because they limit the opportunities for women and minorities to reach top executive positions, which are often dominated by older white males. This lack of diversity can lead to homogeneous decision-making and perpetuate inequality within an organization.

Question 6

The problem with subcultures in organizations is that:

Accepted Answer

The answer of The problem with subcultures in organizations is...

Question 7

Leadership in an organization commits the organization to hiring and advancing minorities and women.This is called __________.

Accepted Answer

Affirmative action refers to the policies and practices intended to promote the hiring, retention, and advancement of individuals from demographic groups that have historically been subject to discrimination, including minorities and women. It involves taking proactive steps to increase representation and opportunity for these groups, often through targeted recruiting and outreach efforts.

Question 8

Which of the following is not a characteristic of a multicultural organization?

Accepted Answer

Prejudice is not a characteristic of a multicultural organization. In fact, a multicultural organization actively works to reduce and eliminate prejudice, and fosters an inclusive and welcoming environment for individuals of all backgrounds. The other three choices (pluratism, structural integration, and informal network integration) are all key characteristics of a multicultural organization.

Question 9

The three types of subcultures are ____________,ethnic,and gender.

Accepted Answer

The three types of subcultures are occupational, ethnic, and gender. Historical and national are not types of subcultures, while international is not specific enough as it can refer to any group spanning across multiple countries.

Question 10

A company that is based on pluralism and operates with inclusivity and respect for diversity is called a __________ organization.

Accepted Answer

A multicultural organization values and embraces diversity, creating a culture of inclusivity and respect for different perspectives and experiences. Multinational refers to a company that operates in multiple countries, while business franchise refers to a type of business ownership model. Government subsidized relates to funding or financial support from the government. None of these options specifically address the importance of diversity and inclusivity in the workplace.

Question 11

Organizational __________ are groupings of people based on shared demographic and job identities.

Accepted Answer

Subcultures are groupings of people within an organization who share similar beliefs, values, and attitudes based on various factors like demographics, job function, or department. Departments, divisions, and hierarchies refer to different structures within an organization and do not specifically refer to groupings based on demographic and job identities.

Question 12

An organization that is mature about diversity should be able to answer a confident "yes" to all of the following questions EXCEPT:

Accepted Answer

Encouraging a glass ceiling goes against the idea of diversity and inclusion in the workplace. Therefore, an organization that is mature about diversity should not be willing to encourage a glass ceiling. The other options (understanding diversity concepts, accepting responsibility for improvement, and continuous learning) are all important aspects of being mature about diversity.

Question 13

Sara,the director of human resources at Worldwide Products Inc.,is continually in the process of training managers on anti-discriminatory practices and establishing an inclusive diverse environment at the company.Sara is practicing __________.

Accepted Answer

Sara is practicing management diversity, which involves promoting diversity and inclusion within the workplace, ensuring that no one is discriminated against or excluded based on their race, gender, age, religion, or other factors. This is an important aspect of modern business practices and helps to create a more productive and harmonious workplace culture. Discrimination, value management, and biculturalism are not applicable in this context.

Question 14

The three steps in Roosevelt Thomas' continuum of leadership approaches to diversity are affirmative action,__________,and valuing diversity.

Accepted Answer

The three steps in Roosevelt Thomas' continuum of leadership approaches to diversity are affirmative action, managing diversity, and valuing diversity. Option C, managing diversity fits perfectly between affirmative action and valuing diversity.

Question 15

__________ occurs when minorities adopt the characteristics of the majority culture in order to succeed.

Accepted Answer

Biculturalism occurs when minorities adopt the characteristics of the majority culture in order to succeed. It involves both retaining their own culture while also assimilating into the dominant culture. The other options are not relevant to this concept.

Question 16

The problem of high employee turnover among minorities and women has been called __________.

Accepted Answer

The term "the revolving door syndrome" is used to describe the problem of high employee turnover among minorities and women, indicating a situation where these groups enter organizations but leave soon after for various reasons, creating a cycle of hiring and departure.

Question 17

The __________ is a hidden barrier that restricts the advancement of women and minorities into senior level management positions.

Accepted Answer

The term "glass ceiling" is commonly used to describe the invisible and artificial barrier that prevents women and minorities from advancing to the highest levels of management in an organization. This barrier is often the result of discriminatory practices or stereotypical beliefs held by those in positions of power. Affirmative action is a policy designed to eliminate discrimination and promote diversity, but it is not a barrier itself. The human resource department is responsible for managing personnel functions, but they are not solely responsible for creating the glass ceiling.

Question 18

Bill is at a business dinner meeting in India.When his Indian associates all light up a cigarette after the meal,Bill lectures them on the evils of smoking based on his cultural values and walks out of the restaurant.Bill is guilty of __________.

Accepted Answer

Bill is showing ethnocentric behavior by imposing his own cultural values and beliefs regarding smoking on his Indian associates, without considering their cultural practices and beliefs.

Question 19

According to Roosevelt Thomas,affirmative action has __________ the desire of minorities to assimilate into the workforce.

Accepted Answer

Roosevelt Thomas argued that affirmative action has decreased the desire of minorities to assimilate into the workforce, as it may lead to perceptions of tokenism or reduced motivation to integrate fully.

Question 20

__________ is a word used to describe differences in people's race,religion,age,and other factors.

Accepted Answer

Diversity is the word used to describe differences in people's race, religion, age, and other factors. Dichotomy means a division into two contrasting parts or groups. Detail refers to minor or specific aspects of something. Departmental relates to a specific department or area of work.

Quiz 16: Diversity and Global Cultures