Through the application of knowledge management,the Sears clothing catalogue retailer would have learned that a substantial number of its customers would like Sears to offer a line of maternity wear.

Question

Quizplus · Accepted Answer

Knowledge management involves gathering and using knowledge to improve organizational performance. By collecting feedback and data from customers, Sears clothing catalogue retailer would have been able to identify a demand for maternity wear and could have used this knowledge to offer a new product line to meet the needs of their customers.

Through the Application of Knowledge Management,the Sears Clothing Catalogue Retailer