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Stacey Works at a Franchise of a Large,multi-National Fast-Food Restaurant

Question 15

Multiple Choice

Stacey works at a franchise of a large,multi-national fast-food restaurant that tightly follows Fordist principles.Which of the following is she NOT likely to encounter?


A) The flexibility to learn several positions in order to rotate among various positions at the front register,the grill,ordering,marketing,and managing.
B) A clearly-delineated chain of command,with direct processes for dealing with customer and staff complaints and concerns.
C) Standardization of the products and the service that customers receive in the their exchanges in the restaurant.
D) All of the above.

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