The balanced scorecard uses which of the following perspectives to measure firm performance?

Question

Quizplus · Accepted Answer

The balanced scorecard approach uses all four perspectives - financial, customer, internal business processes, and learning and growth - to measure firm performance. Each perspective represents a different aspect of the business that must be considered for overall success. Therefore, the correct answer is E - all of the above.

The Balanced Scorecard Uses Which of the Following Perspectives to Measure