SCENARIO 14-1 Your small company has discovered that other companies are able to outbid you; your entire operation and product are in need of complete reorganization and redesign.
Several months later, you find that the production department is still disengaged from the need for change in the company; You hear them talking one day about "how no one else can run these machines" and "no one else knows how make the product like us".Because the whole department seems to share this view, you are facing
A)process-value resistance
B)productivity resistance
C)re-engineering resistance
D)organizational resistance
E)individual resistance

Question

Quizplus · Accepted Answer

The resistance being faced in this scenario is organizational resistance, which occurs when a group or department within an organization resists change. In this case, the production department is not engaging with the need for change and is resistant to the idea that someone else can run the machines or produce the product. This suggests an overall resistance within the department, which points to organizational resistance.

SCENARIO 14-1 Your Small Company Has Discovered That Other Companies