Whenever an employee has a major achievement,Anna asks that employee to send her an email describing the achievement.Likewise,if an employee makes a mistake,Anna asks the employee to send her an email describing the mistake and what happened.When it's time to do performance appraisals,Anna brings all the emails she received from each employee together to create an appraisal.It appears Anna is using the ________ method of performance appraisal.
A)critical incidents
B)management by objectives
C)graphic rating
D)behavioral anchored rating

Question

Quizplus · Accepted Answer

Anna is using the critical incidents method of performance appraisal, which involves keeping track of specific incidents of an employee's exceptional or deficient behavior. This method helps in avoiding bias, as specific incidents are considered rather than vague impressions of an employee's performance. The emails that Anna receives from employees about their achievements or mistakes are examples of critical incidents. The other methods mentioned, such as management by objectives, graphic rating, and behavioral anchored rating, are not being used in this scenario.

Whenever an Employee Has a Major Achievement,Anna Asks That Employee