Question 1

During the early program phases of the project lifecycle, Thamhain et al say that conflict intensity is the greatest with respect to __________.

Accepted Answer

The answer of During the early program phases of the...

Question 2

__________ is the process which begins when one party perceives that the other has frustrated, or is about to frustrate, some concern of his.

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The answer of __________ is the process which begins when...

Question 3

During the main program phases of the project lifecycle, Thamhain et al say that conflict intensity is the greatest with respect to __________.

Accepted Answer

The answer of During the main program phases of the...

Question 4

A(n)__________ is simply a written agreement between the PM, senior management, and the functional managers who are committing resources and/or people to the project.

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The answer of A(n)__________ is simply a written agreement between...

Question 5

Describe the multistep process for building partnered projects.

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The answer of Describe the multistep process for building partnered...

Question 6

Describe the type of relations that generally exist between the organization carrying out the project and a subcontractor working on the project.

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The answer of Describe the type of relations that generally...

Question 7

According to the authors, the favored technique for resolving conflict is __________.

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The answer of According to the authors, the favored technique...

Question 8

The boundaries between departments or functions represent __________.

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The answer of The boundaries between departments or functions represent...

Question 9

Partnering is an attempt to __________ the risk associated with sub-contracting.

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The answer of Partnering is an attempt to __________ the...

Question 10

Negotiating to a __________ solution is the key to conflict resolution in project management.

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The answer of Negotiating to a __________ solution is the...

Question 11

The total level of conflict in the project lifecycle is highest during the __________ stage.

Accepted Answer

The answer of The total level of conflict in the...

Question 12

Toward the end of the project lifecycle, Thamhain et al say that conflict intensity is the greatest with respect to __________.

Accepted Answer

The answer of Toward the end of the project lifecycle,...

Question 13

__________ is a method of transforming contractual relationships into a cohesive, cooperative project team with a single set of goals and established procedures for resolving disputes in a timely and effective manner.

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The answer of __________ is a method of transforming contractual...

Question 14

The __________ approach to negotiation aims to achieve a win-win result.

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The answer of The __________ approach to negotiation aims to...

Question 15

__________ refers to the modifications to the project plan. In many cases, the projects get larger.

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The answer of __________ refers to the modifications to the...

Question 16

__________ refers to communications across lines of equivalent authority.

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The answer of __________ refers to communications across lines of...

Question 17

The __________ approach to negotiation states immediate wants on the assumption that the environment is static.

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The answer of The __________ approach to negotiation states immediate...

Question 18

The process through which two or more parties seek an acceptable rate of exchange for items they own or control is called __________.

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The answer of The process through which two or more...

Question 19

The general objective of a __________ solution to conflict is to find a solution such that no party can be made better off without making another party worse off by the same amount or more.

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The answer of The general objective of a __________ solution...

Question 20

One requirement for the conflict/resolution methods described is that they must allow the conflict to be settled without __________ to the project's objectives.

Accepted Answer

The answer of One requirement for the conflict/resolution methods described...

Quiz 4: Negotiation and the Management of Conflict