What are the four foci of total quality management training?
A) quality improvements, teamwork, continuous improvement, and customers focus
B) management skills, teamwork, quality improvements, and communication
C) customer focus, communication, ethics, and quantity improvements
D) technical skills, quality improvements, management skills, and productivity

Question

Quizplus · Accepted Answer

The four foci of total quality management training are quality improvements, teamwork, continuous improvement, and customer focus. Option A includes all four of these foci, making it the best choice. Option B includes communication but does not mention customer focus or continuous improvement. Option C includes ethics, which is not one of the four foci, and quantity improvements, which is not the same as quality improvements. Option D includes technical skills and productivity, but does not mention customer focus or teamwork.

What Are the Four Foci of Total Quality Management Training