A company decides to implement an in-house training program.To save on training costs,it decides to implement a systematic cross-training program whereby a senior employee systematically coaches a junior employee over a set period of time using a standardized process.This company is engaged in a so-called "informal learning" approach to training.

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The described program is a formal learning approach because it involves a structured and standardized process for training.

A Company Decides to Implement an In-House Training Program