Question 1

What should the trainer first determine before deciding on a training method
A)what trainees are expected to know after training
B)the level of skills and the mix of trainees
C)the level of detail needed and how he/she will present the material
D)the level of humour needed to make the lecture interesting

Accepted Answer

The answer of What should the trainer first determine before...

Question 2

Duane,a corporate trainer,is putting together a training program that will help new managers learn how to make decisions based on realistic management scenarios.He wants to make sure trainees experience different scenarios with different challenges and goals.Which of the following would be an ideal instructional method given Duane's learning goals
A)lectures and videos
B)videos and discussions
C)case studies and case incidents
D)on-the job instructional methods such as mentoring and coaching

Accepted Answer

Case studies and case incidents would be the ideal instructional method for Duane's learning goals because they focus on providing trainees with realistic scenarios with different challenges and goals. Trainees will have the opportunity to develop problem-solving skills by analyzing and making recommendations based on the scenarios presented to them. This method promotes active learning and helps trainees apply the concepts they have learned to real-life situations.

Question 3

Mathew is a corporate trainer for a local paint company.He is trying to decide how to best choose a specific instructional method that would allow the experiences of trainees to be leveraged during training.Which of the following would likely be a good choice for Mathew to use
A)lectures
B)discussion method
C)a technology-based simulation
D)behaviour modelling coupled with off-the job training

Accepted Answer

The discussion method is a great choice for leveraging the experiences of trainees during training. This method allows trainees to share their experiences and learn from each other. This facilitates a collaborative learning environment where trainees become active participants in the learning process. Ultimately, this can lead to a more effective and engaging training experience for all involved.

Question 4

Which training method often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience
A)case incident
B)action learning
C)role play
D)behaviour modelling

Accepted Answer

Case incident method often presents trainees with incomplete information or scenarios that don't have a clear solution. This can be frustrating for trainees, particularly those who lack experience and need more guidance. The other options (action learning, role play, and behaviour modelling) typically provide more structure and guidance for trainees.

Question 5

What types of instructional methods does Queen's University use to train health professionals
A)lecture and case study
B)discussion and case incident
C)on-the-job instructional methods
D)simulation and state-of-the-art technology

Accepted Answer

The article specifically mentions that Queen's University utilizes simulation and state-of-the-art technology to train health professionals, making D the best choice. While lecture, case study, discussion, and on-the-job instructional methods may also be used, they are not explicitly mentioned in the article.

Question 6

The textbook suggests a five-step process when implementing behaviour modelling training.Which of the following steps is considered the most difficult to execute
A)define the desired behaviours to trainees
B)provide trainees with the opportunity to practise
C)provide timely feedback to trainees, positive or negative
D)provide an on-the-job environment that supports the learned behaviours

Accepted Answer

Providing an on-the-job environment that supports the learned behaviours is considered the most difficult to execute as it requires the involvement and support of the organization's culture, management, and work processes. It may also involve changes to existing policies, procedures, and systems. The other steps, such as defining desired behaviours, providing opportunities for practice, and timely feedback, are important but more straightforward to execute.

Question 7

One of your colleagues approaches you for a few tips on how to best put together a training session using the case method.Which of the following is NOT a tip you should provide A)the case should be realistic and free of personal biases B)the case writer should avoid facts and keep the information vague C)the case writer should not make assumptions D)the case should challenge the trainees' critical thinking skills

Accepted Answer

Keeping the information vague goes against the purpose of using the case method, which is to analyze and solve a specific problem or situation. The case should contain enough details and facts to provide a realistic and challenging scenario for the trainees.

Question 8

A corporate trainer wants trainees to focus solutions on one single topic by providing a very short version of a full case.Which method should this trainer use
A)role play
B)case study
C)case incident
D)behaviour modelling

Accepted Answer

Case incident provides a short version of a full case, allowing trainees to focus on solutions for one single topic. Role play and behaviour modelling involve more active participation and may not necessarily be focused on only one topic. Case study is a longer version of a case and may not be suitable if the trainer wants to keep the focus on a single topic.

Question 9

If not designed properly,the discussion instructional method may undermine the learning experience.Which of the following would you NOT consider to be a potential drawback of the discussion method A)helps trainees recognize what they do not know but should know B)difficult to implement with large groups C)some trainees may not have an opportunity to participate D)the discussion may be controlled by a few trainees

Accepted Answer

Option A is not a potential drawback of the discussion method. In fact, it is a benefit of the method as it helps trainees recognize what they do not know but should know. The other options, B, C, and D, are potential drawbacks that may impact the effectiveness of the discussion instructional method.

Question 10

Behaviour modelling is grounded on four general principles of learning linked together to create a strong learning process or chain.Which of those principles has been found in research to be the weakest link in this process
A)transfer to the job
B)reinforcement via rewards
C)rehearsal or practice
D)physical fidelity

Accepted Answer

Research has shown that transfer to the job is often the weakest link in the behaviour modelling process, as it is not always a natural or automatic process for individuals to apply what they have learned in a training setting to their actual job tasks and responsibilities.

Question 11

What instructional method would you suggest would be most appropriate for teaching interpersonal and supervisory skills to a group of managers
A)action learning
B)simulation
C)behaviour modelling
D)audio-visual

Accepted Answer

Behavior modelling is effective for teaching interpersonal and supervisory skills as it involves observing and replicating effective behaviors, which is crucial for these skills.

Question 12

The lecture method is the most widely used instructional method.Which of the following is an ideal match for choosing the lecture method
A)learning outcomes are centred around changing behaviour
B)learning outcomes are centred around changing attitudes
C)trainees want a passive learning experience and cost considerations are important
D)trainees have different levels of knowledge

Accepted Answer

The lecture method is best suited for trainees who want a passive learning experience and cost considerations are important. This is because lectures are a cost-effective way of delivering information and rely on trainees to listen and absorb information rather than actively engage in discussions or activities. Additionally, trainees who prefer a more passive learning style may benefit from this method of instruction.

Question 13

A trainer wants to inject an element of experiential learning into his lectures.At the same time,he does not want to spend a lot of time preparing a detailed case requiring significant preparation time by the trainees prior to the lecture.What instructional method should this trainer consider to supplement his lectures
A)action learning
B)games
C)case study
D)case incident

Accepted Answer

The answer of A trainer wants to inject an element...

Question 14

Harvey,a corporate trainer,decides to use the discussion method during a training session.What is one key item that Harvey should be careful to ensure in order to facilitate learning outcomes using the discussion method
A)that discussion is not dominated by a few trainees
B)that the trainer acts as the presenter
C)that all trainees have comparable educational backgrounds and similar work experiences
D)that the seating configuration has a formal setting arrangement

Accepted Answer

The key item that Harvey should be careful to ensure in order to facilitate learning outcomes using the discussion method is that discussion is not dominated by a few trainees. This means that Harvey should encourage all trainees to participate equally in the discussion, and should make sure that no one person or group monopolizes the conversation. This will help to ensure that everyone has the opportunity to share their perspectives, ask questions and learn from each other.

Question 15

What might a trainer do to overcome some of the shortcomings of the discussion method
A)ensure that trainees have similar experiences with the company, and generally have the same level of education
B)ensure that groups have at least ten participants
C)have a senior executive stop by the session to share his/her viewpoint at the start of the session
D)have a seating arrangement that encourages within-group discussion, ideally a circle

Accepted Answer

Having a seating arrangement that encourages within-group discussion, ideally a circle, can help overcome some of the shortcomings of the discussion method. This allows for everyone to have a more equal opportunity to participate and contribute to the discussion. Ensuring that trainees have similar experiences with the company or generally have the same level of education (A) may not always be possible or necessary. Group size (B) can be flexible, depending on the goals and objectives of the training session. While having a senior executive stop by the session (C) can be informative and provide valuable insights, it may not necessarily address the shortcomings of the discussion method.

Question 16

Significant research exists supporting the effectiveness of behaviour modelling training.Which of the following variables is NOT linked to strong on-the-job transfer when a trainer uses behaviour modelling methods A)positive and negative behaviours are displayed by models B)trainee goal setting is encouraged C)trainees' managers are trained D)experimental training methods are used in conjunction with behaviour modelling

Accepted Answer

The use of experimental training methods in conjunction with behaviour modelling is not directly linked to strong on-the-job transfer. The other variables listed have been found to have a positive impact on the transfer of behaviour modelling training to the workplace.

Question 17

In which training method do trainees discuss,analyze,and solve problems based on a real-life situation
A)group discussion
B)case incident
C)case study
D)role play

Accepted Answer

In a case study, trainees are presented with a real-life situation and are required to analyze and solve problems based on that situation. Case studies are an effective training method as they allow trainees to apply their knowledge and skills to real-life situations, thereby facilitating deeper learning and improving problem-solving abilities. Group discussion, role play, and case incidents are effective training methods but do not necessarily involve analyzing and solving problems based on a real-life situation.

Question 18

According to the textbook,which off-the-job instructional training method is used by the majority of business schools when the focus of the class is the development of critical thinking and decision making skills
A)games
B)case study
C)behaviour modelling
D)simulations

Accepted Answer

According to the textbook, case studies are the off-the-job instructional training method used by the majority of business schools when the focus of the class is the development of critical thinking and decision-making skills.

Question 19

Which of the following are drawback(s)of training that relies solely on the lecture method
A)too much information is transferred in a short period of time
B)linkage between content and learning outcomes is usually weak
C)too much emphasis on accommodating different learning styles
D)not an effective method to develop skills and change behaviours

Accepted Answer

The answer of Which of the following are drawback(s)of training...

Question 20

According to the textbook,what is the typical reaction to fictitious cases used in a training event
A)boredom and distrust
B)disinterest and irrelevance
C)apathy and suspicion
D)tedium and doubt

Accepted Answer

According to the textbook, the typical reaction to fictitious cases used in a training event is boredom and distrust.

Quiz 6: Off The Job Training Methods

What should the trainer first determine before deciding on a training method

Mathew is a corporate trainer for a local paint company.He is trying to decide how to best choose a specific instructional method that would allow the experiences of trainees to be leveraged during training.Which of the following would likely be a good choice for Mathew to use

Which training method often creates frustration for trainees given the lack of information presented,particularly when the trainees lack experience

What types of instructional methods does Queen's University use to train health professionals

The textbook suggests a five-step process when implementing behaviour modelling training.Which of the following steps is considered the most difficult to execute

One of your colleagues approaches you for a few tips on how to best put together a training session using the case method.Which of the following is NOT a tip you should provide

A corporate trainer wants trainees to focus solutions on one single topic by providing a very short version of a full case.Which method should this trainer use

If not designed properly,the discussion instructional method may undermine the learning experience.Which of the following would you NOT consider to be a potential drawback of the discussion method

Behaviour modelling is grounded on four general principles of learning linked together to create a strong learning process or chain.Which of those principles has been found in research to be the weakest link in this process

What instructional method would you suggest would be most appropriate for teaching interpersonal and supervisory skills to a group of managers

The lecture method is the most widely used instructional method.Which of the following is an ideal match for choosing the lecture method

Harvey,a corporate trainer,decides to use the discussion method during a training session.What is one key item that Harvey should be careful to ensure in order to facilitate learning outcomes using the discussion method

What might a trainer do to overcome some of the shortcomings of the discussion method

Significant research exists supporting the effectiveness of behaviour modelling training.Which of the following variables is NOT linked to strong on-the-job transfer when a trainer uses behaviour modelling methods

In which training method do trainees discuss,analyze,and solve problems based on a real-life situation

According to the textbook,which off-the-job instructional training method is used by the majority of business schools when the focus of the class is the development of critical thinking and decision making skills

Which of the following are drawback(s) of training that relies solely on the lecture method

According to the textbook,what is the typical reaction to fictitious cases used in a training event