Question 1

Intrinsic motivation comes from being given greater responsibility, doing interesting and creative work, and having pride in doing that work.

Accepted Answer

Intrinsic motivation is driven by internal factors such as the desire for personal growth, satisfaction, and enjoyment rather than external rewards like money, recognition, or praise. Being given greater responsibility, doing interesting and creative work, and having pride in doing that work are all examples of internal factors that can increase intrinsic motivation.

Question 2

Some companies, make environmental performance a line item on every employee's salary appraisal report.

Accepted Answer

Some companies have included environmental performance as a metric on every employee's salary appraisal report in order to encourage and reward environmentally responsible behavior.

Question 3

An excessive focus on diagnostic control systems and critical performance variables can cause an organization to ignore emerging threats and opportunities.

Accepted Answer

Excessive focus on diagnostic control systems and critical performance variables can lead to a narrow and rigid approach to managing and monitoring organizational performance, which may cause the organization to miss or dismiss emerging threats and opportunities that fall outside of established parameters. Therefore, it is important for organizations to balance their focus on tracking critical metrics with a broader awareness of the external environment and a willingness to adapt to changing circumstances.

Question 4

Briefly explain each of the four levels of control. Why does a company need to implement more than a diagnostic control system?

Accepted Answer

The answer of Briefly explain each of the four levels...

Question 5

Managers use ________ to ensure employees' intrinsic motivation, the desire to achieve self-satisfaction for performing well regardless of external rewards such as bonuses or promotion.
A) diagnostic control systems
B) boundary systems
C) belief systems
D) interactive control systems

Accepted Answer

Belief systems, such as communicating an organization's values and mission, can help foster intrinsic motivation among employees by connecting their work to a larger purpose and instilling a sense of pride in their work. Diagnostic control systems focus on monitoring and correcting performance, while boundary systems set limits on behavior. Interactive control systems involve collaboration and communication between managers and employees to improve performance. None of these are directly related to fostering intrinsic motivation.

Question 6

Measures which monitor critical performance variables that help managers track progress toward achieving a company's strategic goals are collectively called diagnostic control systems.

Accepted Answer

Diagnostic control systems are a set of tools and metrics used by managers to monitor and track critical performance variables, enabling them to track progress towards achieving a company's strategic goals. These systems help managers identify and address issues and make informed decisions to improve performance.

Question 7

Which of the following best describes an interactive control system?
A) ensures adherence to legal or ethical accounting policies and procedures
B) ensures prompt and severe reprimand of unethical conduct, regardless of the benefits that might accrue to the company from unethical action
C) ensures that employees' intrinsic motivation, the desire to achieve self-satisfaction for performing well regardless of external rewards such as bonuses or promotion
D) ensures frequent face-to-face communications among managers and employees regarding the critical uncertainties

Accepted Answer

An interactive control system ensures frequent face-to-face communication among managers and employees regarding the critical uncertainties, allowing for real-time adjustments to be made. Options A, B, and C are not accurate descriptions of an interactive control system.

Question 8

"Cooking the books" means reporting of understated assets and overstated liabilities.

Accepted Answer

Cooking the books is overstating assets and understating liabilities.

Question 9

Interactive control systems are informal information systems managers use to focus the company's attention and learning on key strategic issues.

Accepted Answer

Interactive control systems are formal information systems managers use to focus the
company's attention and learning on key strategic issues.

Question 10

Match between columns
                        Premises: Efficiency, quality, and time
Profitability
Customer satisfaction
Innovation

Accepted Answer

The Answer of Market share and Time-to-market and Operating income is...

Quiz 23: Performance Measurement, Compensation, and Multinational Considerations