Which of the following is a support activity in Porter's value chain model?
A)Customer service
B)Human resource management
C)Logistics
D)Operations

Question

Quizplus · Accepted Answer

Human resource management is a support activity in Porter's value chain model. The support activities are those that contribute to the effectiveness and efficiency of the primary activities. Human resource management involves the recruitment, selection, training, and development of employees, which enables them to perform their tasks efficiently and effectively.

Which of the Following Is a Support Activity in Porter's