What is the primary goal of total quality management?
A)To confirm the high standards desired in patient care
B)To discover and correct errors in task completion
C)To eliminate problems before negative outcomes occur
D)To enable organizations to publicize their quality approach to patient care

Question

Quizplus · Accepted Answer

The goal of TQM and CQI is to eliminate errors in the work process before negative outcomes occur rather than waiting until after the fact to correct individual performance; the focus is on problem prevention and continuous improvement.

What Is the Primary Goal of Total Quality Management