The strategic importance of value chain activities varies by industry.

Question

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Each industry has a unique value chain and the specific activities within it that provide the greatest strategic importance will differ. For example, in a manufacturing industry, supply chain management and production processes may be critical, while in a service industry, customer service and marketing activities may be more important. It is essential for companies to understand the strategic importance of their particular value chain activities to gain a competitive advantage.

The Strategic Importance of Value Chain Activities Varies by Industry