The foundation of many capabilities lies in the unique skills and knowledge of a firm's employees.
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Q1: Although an organization's good reputation is a
Q6: Resources must be combined to form capabilities,
Q6: Firms should seek to continually develop new
Q7: Creating customer value is the source of
Q7: The value of tangible assets, such as
Q9: Capabilities of an organization emerge spontaneously through
Q9: In today's global economy, some resources that
Q12: Resources are the source of capabilities, some
Q16: Analyzing the internal environment enables a firm
Q18: The learning generated by making and correcting
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