Which of the following is NOT a value-creating activity associated with the differentiation strategy?
A) Developing policies to ensure efficient hiring and retention to keep costs low and implement training to ensure high employee efficiency.
B) Providing accurate and timely delivery of goods to customers.
C) Ensuring receipt of high quality supplies (raw materials and other goods).
D) Developing flexible systems that allow rapid response to customers' changing needs.

Question

Quizplus · Accepted Answer

The activity described in option A is focused on cost-cutting and efficiency rather than creating uniqueness and differentiation in the market. The other options listed are all associated with creating differentiation and adding value for customers.

Which of the Following Is NOT a Value-Creating Activity Associated