Which of the following is true of empowerment?
A) Managers lack confidence in the ability of employees to perform at high levels.
B) Employees fail to accept personal responsibility for their work.
C) Employees cannot bend the rules to do whatever they have to do to take care of the customer.
D) Employees demonstrate more initiative and perseverance in pursuing organizational goals.
E) Senior managers decide who gets what information.

Question

Quizplus · Accepted Answer

Empowerment leads to employees demonstrating more initiative and perseverance in pursuing organizational goals. When employees are given autonomy and trust, they tend to take more ownership of their work and put in greater effort to achieve success.

The other options are not true of empowerment. Option A suggests a lack of faith in employees, which is the opposite of empowerment. Option B implies that employees are not accountable for their work, which is not a characteristic of empowered employees. Option C suggests that employees should break rules, which is not the same as being empowered to make decisions within a framework of guidelines. Option E suggests a lack of transparency, which is not consistent with an empowered work culture.

Which of the Following Is True of Empowerment