The senior managers of the housekeeping department of Durrell Boutique Hotel go on rounds to the restaurant,golf course,etc.in order to communicate with their customers and obtain feedback and get suggestions for improvement.Which of the following critical components of internal marketing is evident in this scenario?

Question

Quizplus · Accepted Answer

Significant modeling by managers refers to managers demonstrating the behavior that they intend to reward employees for performing. In this case, the senior managers of Durrell Boutique Hotel are demonstrating the behavior that they indent to reward employees for performing by communicating with their customers and obtaining feedback and getting suggestions for improvement.

The Senior Managers of the Housekeeping Department of Durrell Boutique