Until the advent of satellite television,cable television providers acted as monopolies in their geographic areas and did little to change the type of service offered or the service offering in spite of customer demands.Which of the following explains the reason behind the attitude exhibited by these cable companies?
A) Lack of strong competition
B) High degree of obsolescence
C) Absence of a growth strategy
D) Emphasis on service as an art
Correct Answer:
Verified
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