Which of the following are used in the Customer Perspective of the Balanced Scorecard to measure core customer outcome measures?

Question

Quizplus · Accepted Answer

All of the above options are commonly used in the Customer Perspective of the Balanced Scorecard to measure core customer outcome measures. Market share, customer retention, and customer acquisition are all key indicators of a company's success in meeting customer needs and building a strong customer base.

Which of the Following Are Used in the Customer Perspective