In a customer relationship management (CRM)system,identify a focus of marketing strategies.
A)Long-term relationships with customers
B)Transactions with customers
C)Organizing contacts with business partners
D)Procurement and order processing

Question

Quizplus · Accepted Answer

A focus of marketing strategies within a CRM system is to build long-term relationships with customers. The system should allow for personalized communication and engagement with customers to increase loyalty and retention. Transactions, organizing contacts, procurement, and order processing are important aspects of a CRM system, but they are not the primary focus of marketing strategies.

In a Customer Relationship Management (CRM)system,identify a Focus of Marketing