Question 1

Describe the type of authority (centralized or decentralized)used in an organization you work for or have worked for.

Accepted Answer

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Question 2

Why is each of the four steps in the delegation process necessary?

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Question 3

A small manufacturing company has one location and fifty employees making sweaters.Which of the following types of departmentalization best describes this company?
A) functional
B) product (service)
C) customer
D) territory (geographic)

Accepted Answer

Functional departmentalization is most suitable for a small manufacturing company with a single location and a specific product, as it organizes employees based on their specialized roles or functions within the company, such as production, marketing, and finance.

Question 4

What is job design,and why is it necessary?

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Question 5

Lucy decided to reorganize the jobs that each of the twelve employees would be responsible for.Which of the following organizational principles was Lucy utilizing?
A) span of management
B) division of labor
C) coordination
D) delegation

Accepted Answer

Division of labor refers to the process of breaking down a task into smaller, more manageable pieces and assigning each piece to a specific employee or group of employees. Lucy was reorganizing the jobs that each employee would be responsible for, which is an example of division of labor. The other options - span of management, coordination, and delegation - are all related to management and leadership, but not specifically to the division of labor.

Question 6

Why is it important to update priorities on a to-do list?

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Question 7

Why is the strength of employees' need for growth important to the job characteristics model?

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Question 8

Identify your boss's span of management,or your own if you are or were a manager.How many levels of management are there in your organization?
Is it a flat or a tall organization?

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Question 9

Tom's job changed and he found himself moving from one area of the bank to another area of the bank each month.Which of the following types of job design techniques best describes the way Tom's job is being designed?
A) job simplification
B) job rotation
C) job enlargement
D) job enrichment

Accepted Answer

Job rotation involves moving employees from one job to another, thereby giving them a chance to experience different types of work within the organization. In Tom's case, he is being rotated from one area of the bank to another, so job rotation best describes the way his job is being designed. Job simplification involves reducing the number of tasks associated with a particular job, while job enlargement involves adding more tasks to a job. Job enrichment involves adding more responsibility and autonomy to a job.

Question 10

Does an organization you work for or have worked for emphasize following the standing procedures or being flexible?
Explain your answer.

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Question 11

Scott went to buy a car from the local car dealership.The salesman was friendly,but kept having to go back to his sales manager for advice.Which of the following types of authority was taking place at this dealership?
A) line
B) staff
C) centralized
D) decentralized

Accepted Answer

The fact that the salesman had to go back to the sales manager for advice suggests that there is a centralized authority structure in place where decisions are made by a higher authority, rather than being delegated to lower level employees.

Question 12

Lucy decided to give each of her managers three new employees,which resulted in each manager having ten employees under their direction.Which of the following organizational principles was Lucy utilizing?
A) unity of command and direction
B) span of management
C) coordination
D) delegation

Accepted Answer

Lucy was utilizing the organizational principle of span of management, which refers to the number of employees that a manager can effectively supervise. By giving each manager three new employees, she increased their span of management from seven to ten.

Question 13

Follow the chain of command from your present position (or one you held in the past)to the top of the organization.Start by identifying anyone who reported to you,then list your boss's title,your boss's boss's title,and on up to the top manager's title.

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Question 14

As a simple guide,what one question can a manager ask to determine what and what not to delegate?

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Question 15

Pennzoil owns Jiffy Lube,a gas company,and sells a variety of oil and other car products.Which of the following types of departmentalization best describes Pennzoil?
A) functional
B) customer
C) territory (geographic)
D) divisional

Accepted Answer

Pennzoil's ownership of various businesses and product lines suggests that it is using a divisional type of departmentalization, where separate divisions or units are created based on product lines or businesses.

Question 16

What is the difference between an integrated work team and a self-managed work team?

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Question 17

Lucy wanted the six different office groups to work better together.She wanted to improve intergroup behavior.Which of the organizational principles was Lucy utilizing?
A) unity of command and direction
B) span of management
C) coordination
D) delegation

Accepted Answer

Lucy is utilizing the principle of coordination, which involves bringing together different parts of an organization to work towards a common goal. In this case, she is aiming to improve the cooperation and collaboration between different office groups. Unity of command and direction and delegation are related to the assignment of tasks and authority to individuals, while span of management deals with the number of subordinates that a manager can effectively supervise.

Question 18

My supervisor,Bill,made the decision to let us go home early yesterday because we had finished our orders for the day.Which of the following types of authority does this represent?
A) formal
B) informal
C) centralized
D) decentralized

Accepted Answer

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Question 19

What is the difference between a network structure and a virtual organization?

Accepted Answer

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Question 20

Edmund found that the longer he worked in the accounting department at Big Guy Supermarket,the more his job grew bigger and more challenging.Which of the following types of job design techniques best describes the way Edmund's job is being designed?
A) job simplification
B) job enrichment
C) work teams
D) job characteristics model

Accepted Answer

Job enrichment involves designing a job to add more meaningful tasks, autonomy, and responsibility to the employee's role, which results in a more challenging and satisfying job. Edmund's job is growing more significant and challenging, indicating that he is likely experiencing job enrichment. The other options are not applicable as job simplification involves reducing the number of tasks in a job, work teams involve group-based job structures, and the job characteristics model is a framework for designing jobs that meet specific criteria.

Quiz 5: Organizing and Delegating Work

Describe the type of authority (centralized or decentralized)used in an organization you work for or have worked for.

Why is each of the four steps in the delegation process necessary?

A small manufacturing company has one location and fifty employees making sweaters.Which of the following types of departmentalization best describes this company?

What is job design,and why is it necessary?

Lucy decided to reorganize the jobs that each of the twelve employees would be responsible for.Which of the following organizational principles was Lucy utilizing?

Why is it important to update priorities on a to-do list?

Why is the strength of employees' need for growth important to the job characteristics model?

Identify your boss's span of management,or your own if you are or were a manager.How many levels of management are there in your organization? Is it a flat or a tall organization?

Tom's job changed and he found himself moving from one area of the bank to another area of the bank each month.Which of the following types of job design techniques best describes the way Tom's job is being designed?

Does an organization you work for or have worked for emphasize following the standing procedures or being flexible? Explain your answer.

Scott went to buy a car from the local car dealership.The salesman was friendly,but kept having to go back to his sales manager for advice.Which of the following types of authority was taking place at this dealership?

Lucy decided to give each of her managers three new employees,which resulted in each manager having ten employees under their direction.Which of the following organizational principles was Lucy utilizing?

Follow the chain of command from your present position (or one you held in the past)to the top of the organization.Start by identifying anyone who reported to you,then list your boss's title,your boss's boss's title,and on up to the top manager's title.

As a simple guide,what one question can a manager ask to determine what and what not to delegate?

Pennzoil owns Jiffy Lube,a gas company,and sells a variety of oil and other car products.Which of the following types of departmentalization best describes Pennzoil?

What is the difference between an integrated work team and a self-managed work team?

Lucy wanted the six different office groups to work better together.She wanted to improve intergroup behavior.Which of the organizational principles was Lucy utilizing?

My supervisor,Bill,made the decision to let us go home early yesterday because we had finished our orders for the day.Which of the following types of authority does this represent?

What is the difference between a network structure and a virtual organization?

Edmund found that the longer he worked in the accounting department at Big Guy Supermarket,the more his job grew bigger and more challenging.Which of the following types of job design techniques best describes the way Edmund's job is being designed?